1. GENERAL
Minto is the trading name of Minto Branding Limited, a company incorporated in Scotland with registered number SC159788.
In these terms and conditions (‘you’ and ‘your’) means you the client, (‘we’ ‘us’ and ‘our’) means Minto Branding.
2. MONTHLY SUBSCRIPTION
2.1 By purchasing a Monthly subscription, you agree to an initial and recurring Monthly Subscription Fee at the then current Monthly Subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription.
2.2 You may cancel your Monthly Subscription at any time, subject to the terms of our cancellation policy.
2.3 Subscription rates are payable monthly in advance, with a minimum term of 6 months, thereafter, turning into a rolling monthly contract.
2.4 If payment is not made within 30 days of the invoice date, all services will be suspended pending review by our management.
3. MOVING TO A HIGHER PRICE PLAN
3.1 You must have been subscribed for at least one month and are up to date with your payments.
3.2 If you choose to move to a higher subscription plan, once we confirm the move, from your next bill date you will pay the higher monthly subscription charge for the rest of your minimum term.
3.3 Your minimum term will not change, and the end date will remain the same as on your existing subscription.
3.4 If you wish to downgrade your subscription this can only be done after the minimum term.
4. CHARGES OUT WITH MONTHLY SUBSCRIPTION
4.1 Depending on the Monthly Subscription you are on, you will have a certain number of hours allocated for us making changes, updates etc.
4.2 We will inform you if you are about to go over your allocated number of hours, we won’t charge you anymore if you reach your allocated number of hours, but we won’t be able to make changes, updates etc. on your behalf.
4.3 For us to continue to do this you will need to either move to a higher price subscription (see above) or we can make the changes, updates based on an hourly rate of £75.00 + VAT per hour until your next bill date.
5. UNUSED HOURS
5.1 In the event you don’t use any or all your allocated hours in any given month, they will not be carried over the following month but are still payable in full.
6. AUTOMATIC MONTHLY RENEWAL TERMS
6.1 Once you have purchased the Monthly Subscription, we will automatically process your Monthly Subscription fee at the next billing date.
6.2 We will continue to automatically process your Monthly Subscription fee each month at the then current subscription rate, until you cancel your subscription.
6.3 Full details of how to cancel your Monthly Subscription can be found in the “cancellation policy” section.
7. OVERDUE ACCOUNT
7.1 If your account becomes more than 30 days past due, we reserve the right to forward on to a collection’s agency, if this is the case you will be liable for any recovery fees charged by the agency.
8. PRICING
8.1 We reserve the right to increase prices of the subscriptions at any point during the term of your subscription. We will give you at least 30 days’ notice of any price changes.
8.2 We reserve the right to pass on in full any changes in the prevailing rate of Value Added Tax (V.A.T.)
8.3 When a standard price increase is made, you are entitled to terminate the remainder of your subscription by providing one month’s advance paid notice to us, within 14 days of receiving notice of the increase.
9. FREEZING SUBSCRIPTION
9.1 You may request to freeze your subscription by emailing sales@mintobranding.com, Subscription may be frozen at our absolute discretion for a minimum of 1 month and a maximum of 12 months, such period to be agreed at the time of freezing the subscription.
9.2 A charge of £25.00 per month will be levied for the duration of the freeze period.
9.3 Full subscription fees will be re-instated and will commence from the agreed commitment to return date received from you.
9.4 Periods during which the subscription is frozen do not form part of the continued duration of the subscription and periods for which the subscription is frozen will be added on to the contract term, extending the minimum term.
9.5 You must fully re-instate your subscription from frozen to active subscription before terminating your subscription, giving the required notice period as set out in clause.
9.6 You will not be able to ask us to make changes, updates etc. during the freeze.
10. CANCELLATION POLICY
10.1 It is important for you to note that you cannot cancel or downgrade your subscription to another form of subscription during the minimum term.
10.2 You reserve the right to cancel the subscription at any time after the minimum term, you must give us three full month’s advance paid notice.
10.3 To cancel your Monthly Subscription please send an email to sales@mintobranding.com (It is your responsibility to ensure that the email address is correct).
10.4 If you cancel your subscription during the minimum term, all unpaid instalments that are due or to fall due during the minimum term shall become immediately due and payable by you.
10.5 In the event that of an ‘act of god’ which means you won’t require the services for an extended period of time we reserve the right to bill as standard unless otherwise agreed with our management.
10.6 Once your cancellation has taken effect, your subscription will end, and we will surrender over any relevant details to you.
10.7 After your cancellation has taken effect and you wish to start up the Subscription again, you will be subject to the minimum term and any price increases that may have occurred.
10.8 Minto Branding reserve the right to waive the minimum term and any price increase for returning clients.
